Terms and Conditions
Service Terms:
1. Scope of Work and Revisions: The provided quote includes two free rounds of revisions. Additional revisions or Changes to the scope of work may incur extra charges.
2. Project Timeline: Our timeline estimates are based on business days. Delays in providing necessary project files from the client may result in timeline adjustments. The timeline starts after the kickoff call.
3. Revision Timeliness: To ensure adherence to the project timeline, we request that clients submit their revision feedback within 24 hours of receiving our deliverables.
4. Intellectual Property Rights: All original files and intellectual property rights remain the property of the Service Provider until the final payment is completed.
5. Confidentiality: Both parties agree to maintain confidentiality regarding any proprietary information shared during the project.
6. Cancellation Policy: In the event of project cancellation by the client, any work completed up to that point will be invoiced and payable.
7. Liability Limitation: The Service Provider is not liable for any indirect, special, or consequential damages arising out of or in connection with the services provided.
8. Force Majeure: Neither party shall be liable for delays caused by circumstances beyond their reasonable control (e.g., natural disasters, government restrictions).
9. Communication Policy: To ensure efficient project management and respect for our team’s time, we do not accommodate unscheduled or ad hoc calls. Additionally, our team is unavailable for communication during weekends. All inquiries and communications will be addressed during business days.
Payment Terms:
1. Initial Payment: A 50% upfront payment is required to commence work. This implies agreement to the future payment schedule.
2. Payment Schedule for Large-Scale Projects: For larger projects, payment is structured in three installments – 40% deposit, 30% before draft renders, and the remaining balance after delivering watermarked final renders for approval.
3. Final Payment and Delivery: Full payment is due upon the client’s receipt of items as detailed in the quotation. Upon final approval and full payment clearance, watermark-free, full resolution 3D renderings will be delivered.
4. Late Payment Consequences: Late payments may result in a pause of work and/or a late fee, as detailed in the quotation
5. Project Delay: Upon any project delays, the remaining payment will be due 30 days after the initial deposit.
